Life-Changing Time Management. Guaranteed.

Total, Relaxed Organization™ FAQs

Online Training Questions

• What training tools do you support?
• Where is my TRO Online Training credit?
• Trouble logging in or using TRO Online Training

Remote Coaching Questions

• How does Remote Coaching work?
• How well does Remote Coaching work?
• What if I use special software or tools?

Questions about Total, Relaxed Organization

• What is Total, Relaxed Organization?
• I don't use Windows or Outlook. Can you train me?
• Do I need to use a particular planner or software?
• Will TRO training try to change me?

TRO and Getting Things Done

• How is TRO related to Getting Things Done by David Allen?
• What are the specific advantages of the TRO approach?

21 Day Follow-Up & Accountability

• Why is "21 Day Follow-Up" important?
• Does a coach need to be involved in the follow up?
• When does "21 Day Follow-Up" start? How does it work?
• What about conferences or breaks during the 21 days?

Cost and Upgrades

• How much is TRO training? Is it worth it?
• Is your training guaranteed?
• How do I see all the TRO training options?
• Can I upgrade from one training system to another?
• How do I upgrade?

On-Site Coaching

• Where does on-site training take place?
• How do you change habits in one day?

Getting More Information

• Can I talk with a Coach?
• How do I see all the TRO training/coaching options?

Online Training Questions

What training tools do you support?

Click here for a complete list, plus other options.

Where is my TRO Online Training credit?

Your TRO Online Training credit is stored inside the training system. To see and use your credits:

• Go to the TRO Online Training Login page and create a new TRO Online Training account using the email address of your order. Log in, start a new training, and you will be able to apply your credit to that training.
• Or, after creating your online account, log in and go to the Trainings > Training Credits menu. There you may view and reassign credits to anyone.
• Log in to the Priacta store and select My TRO Training Credits on the left. You can view all your credits there.

Trouble logging in or using TRO Online Training

Problems are rare. However, if something isn't working for you, click here for the latest help and troubleshooting tips.

Remote Coaching Questions

How does Remote Coaching work?

It's an amazing, Priacta-pioneered process. You send quick digital images of your workspace to your coach (including the insides of drawers and under your desk!) Your coach uses those pictures as a map to help you create your new workflow. ("Tell me about that pile of papers on the shelf behind you....") Then the coach uses world-class remote desktop sharing tools, via your normal web browser, to walk you through software setup and watch you as you process tasks, emails, projects, etc. All you need is a speaker phone or bluetooth headset and a camera phone for snapshots. No webcam required.

How well does Remote Coaching work?

It works brilliantly. It's even more effective than our on-site training and roughly 1/3 the cost. Your training is better and more relaxed because 1) you prepare just a bit before being coached, 2) your training can take place over several days, 3) you are looking at the papers on your desk instead of the coach's face, and 4) the coach doesn't get in the way physically as you move around and use your keyboard (both of you can be "at the keyboard" at the same time).

What if I use special software or tools?

The TRO Online Training and TRO Field Guide is customized automatically for a growing number of task managers, calendars, email clients, and PDAs. However, even if your tools aren't yet supported, we a Remote Coaching option will give you the custom coach help you need for your situation.

Questions about Total, Relaxed Organization

Call 1-888-PRIACTA (1-888-774-2282; or 1-804-591-0511 outside US/Canada).

What is Total, Relaxed Organization (TRO)?

It is life-changing personal and team productivity. See this detailed description. See also TRO and Getting Things Done.

I don't use Windows or Outlook. Can you train me?

Yes! We actively train on Mac, paper planners, handhelds, Windows, etc. TRO works with almost any platform.

Do I need to use a particular planner or software?

No. We train on Windows and Mac, and TRO works with most planners and tools: Franklin Covey, Day Runner, Outlook, paper lists, your favorite GTD software, smartphones, PDAs, Tablet PCs—use what fits you best. We research and train on a wide range of software. However, some tools have definite advantages over others, so discuss your needs with a coach. We'll adapt the training to fit your tools and style.

Will TRO training try to change me?

We (and you) build your solution around you. Total, Relaxed Organization is not a one-size-fits-all approach. We help you adapt sound principles to the natural flow of your day. Because your personal systems will match the way you work, the results feel natural and the training sticks.

That said, TRO Training is about lasting change, so you will learn new principles and apply new skills. Without such positive changes, nothing in the world can remove the stress of poorly managed time.

TRO and Getting Things Done

How is TRO related to Getting Things Done by David Allen?

If you've read David Allen's Getting Things Done and see its incredible potential, you'll especially appreciate Total, Relaxed Organization by Priacta.

TRO is next-generation contextual productivity, so it teaches and improves on the core philosophies of GTD while adding best practices of other proven systems. TRO teaches these principles step-by-step, using your own work, with no guesswork. Enhanced-yet-simplified, TRO can put a busy executive in control in a single day.

What are the specific advantages of the TRO approach?

Total, Relaxed Organization takes GTD principles to a whole new level of ease and power:

• Productive Right Now. Unlike traditional GTD, which is "tool agnostic," TRO gets you fully trained and in control in one day (full-time) or a few days (part-time). You actually get work done as you learn.
• Step-by-Step Directions. Precise instructions give you a simplified approach with no guesswork, no false starts, and no hunting for solutions.
• Email with Less Stress. Email processing is fast, fun, and relaxing. Your email communication channel stays unclogged; tasks are captured quickly. Easy "Inbox zero."
• No Scanning Long Lists. Traditional GTD-style lists are unprioritized and huge. TRO fixes that without sacrificing the "mind like water" benefits of GTD. Choosing next actions is almost automatic!
• Greater Sense of Accomplishment. TRO automatically gives you a short daily punch list. You see what you know you need to do, so you have a strong sense of accomplishment.
• Short Weekly Reviews. TRO fixes weekly reviews so they are short (5-10 minutes) and fun! Daily and monthly reviews are just as easy. (By contrast, standard GTD weekly reviews are 1+ hour and stressful.)
• Automatic Follow-Up. "Waiting For" items don't require separate tracking and reviewing. They automatically stay on track. Plus, others report back to you without nagging when they're TRO-trained.
• Stop "Falling off the Wagon." TRO teaches a self-rewarding approach, then follows up tenaciously until your habits are second nature [click here for live proof].
• Relax in a Crisis. TRO isn't a treadmill. You'll learn powerful strategies for bloated inboxes or work surges where typical GTD-style "processing" is often overwhelming.
• Balance Your Life Naturally. With TRO, harmonizing all areas of your life is simple and natural.
• Goals and Projects Stay on Track Automatically. Focus naturally on your Most Profitable Activities. You move almost unconsciously towards your highest goals. No need to scan a huge Projects list!
• No Wondering "How?" Expert coaching or coach backup (you choose) is just a call or email away. "Call in the cavalry" at any time for mentoring and answers.
• All the Answers. TRO training includes details for tough situations where you are usually left hanging, like filing unusual project support items, processing client/prospect files, tackling complex research project files, and retiring strange piles of "stuff."
• Don't Shock Your Wallet. A wide range of TRO self-training and coaching options meet all needs and budgets, from CEOs and executive teams to students.
• Guaranteed! TRO is backed by Priacta's Total Satisfaction, 60-Day Money-Back Guarantee.

Read our client testimonials for a better idea of what this can mean for you.*

Also, see our white paper: TRO and GTD: How is TRO Related to GTD?

21 Day Follow-Up & Accountability

Why is "21 Day Follow-Up" important?

Once you've learned new principles and methods, you need to follow them until they become habit. 21 day follow-up ensures that this happens. It's so essential that we built it into all of our coaching and training, including TRO Online Complete Training. Here's why:

• It protects your TRO training investment (time and money);
• It facilitates change as quickly as possible by keeping you on the right track.
• It virtually guarantees effective, lasting habits as you follow your new routine daily for nearly a month.

Does a coach need to be involved in the follow up?

We strongly recommend it. Adding a coach makes a huge difference:

• Your coach reviews each report personally and makes immediate recommendations for change,
• Frustration, lost time, and false starts are eliminated,
• Bad habits can't develop, and
• You are held accountable by a trusted expert, which increases the quality and chances of your success.
• Overall Benefit: You get the best possible change, as quickly as possible.

This is why all our remote and on-site coaching options include coach follow-up and accountability.

When does "21 Day Follow-Up" start? How does it work?

You decide when your 21-day follow-up begins. Youn tell us you are ready inside the online training system, in the Accountability Lesson. Breaks are allowed for vacations, illness, etc. You control the starting date, work schedule, and any pauses from that training page.

Each day, 21-day follow-up email is sent with a hyperlink to the online training system. There, you'll see:

• Daily milestones and progress reports to check your progress
• Additional training and reviews of pertinent principles
• (If a coach is involved) Expert personal assessment and monitoring of your progress
• (If a coach is involved) Personalized answers to questions and concerns
• (If a coach is involved) Customized reports, training, and follow-up days to meet your needs

It's designed to be fast and simple, and it's kept online where you can review it later. If you miss a report, you're reminded by email daily until you take care of it.

What about conferences or breaks during the 21 days?

Conferences, breaks, and sickness are part of real life and a real training opportunity. When planning your training, keep in mind:

• 3-day weekends or days off aren't a problem. (Initial training sessions should be consecutive if possible.)
• If you travel, not to worry. You need to learn how to work on the road anyway. Once you have your portable office (we help you set it up) training or follow-up while on the road is a great idea.
• A vacation of a week or less at least 8 days after completing the initial training should be no problem. Just put your follow-up on hold (see above). Your coach can help you pick back up when you return. Your inbox will bloat while you're gone, but that's OK—it's good practice for the usual crises.
• If multiple week-long breaks are likely (delivery of a baby, vacations, etc.) then wait until you have a block of one month with only one foreseeable major interruption.at least 8 days after you finish training.

Cost, Guarantee, and Upgrades

How much is TRO training? Is it worth it?

Total, Relaxed Organization™ training ranges from $69 to $1950 per person, depending on your needs. It is an investment that pays off in a big way. In return, you get roughly 15%-25% more time/productivity per week. By focusing this time on your most profitable/meaningful activities, you can easily realize a huge return on your investment.

Is your training guaranteed?

Yes! All our products and services are backed by our Total Satisfaction, Money-Back Guarantee, so you can experience Total, Relaxed Organization with complete confidence.

How do I see all the TRO training/coaching options?

For an overview of Total, Relaxed Organization training and all training options, see our main TRO page. For a quick summary of training options and prices, see our online store. Or click here to learn more about specific training options:

• Online Training System
• Remote Training
• On-Site Training

How do I upgrade from one training system to another?

Yes. Upgrading is easy. Just go to the Priacta store, select the new training you want, then choose the correct Upgrade option as you add the new training to your cart. You are charged only the difference in cost. (Prior purchase is verified during check out and/or order processing.

On-Site Coaching

Where does on-site coaching take place?

The coaching takes place in your own office. If you have more than one, it takes place in your primary workspace. Your coach will carefully observe your work environment and your style of work to help you make the necessary changes on the spot.

I'm a busy person. How do I make time for this?

You'll get a lot done. On-Site TRO Training does require that you accept no calls, no interruptions, for at least one full work day. (Remote and Self training is more flexible.) However, you will get a lot of your day-to-day work done because we take a "learning by doing" approach.

How do you change habits in one day?

Training lasts beyond just the day in your office. We provide 21 working days of unlimited follow-up by email, phone, and Internet. Your coach will be available as needed to answer questions and help you stay the course until you "own" the system.

Getting More Information

Can I Talk with a Coach?

Yes. Let us assess your needs and make recommendations. In just a few minutes you can have fast, free answers from a battle-hardened expert. Call a TRO coach now at 1-888-PRIACTA (1-888-774-2282; or 1-804-591-0511 outside US/Canada).

Ask a Coach via Phone or Email Need advice on software or smart phones? Wondering how to handle your work demands? Ask a battle-hardened expert. Your initial consultation is free. Call or email a Priacta coach now.   Call 1-888-PRIACTA (1-888-774-2282; or 1-804-591-0511 outside US/Canada). OR: click here to ask by email.

 

*GTD and Getting Things Done are registered trademarks of David Allen and Co. Priacta, Inc. is not affiliated with or endorsed by David Allen and Co. or Franklin-Covey Co. Priacta, TRO, Trog, the Priacta 4-color interleaved diamond, and Total, Relaxed Organization are trademarks of Priacta, Inc.