Do NOT use RTM’s Sharing Feature
Remember the Milk’s task and list feature may seem like a nice idea, but it is poorly implemented. The entire task or list is shared, including dates and tags, so you and your collaborator will contend when you try to process the task. (Since you are each seeing the task for different reasons, you need to process it differently, and RTM doesn’t allow this. You also have very limited notification options. It is not a good delegation tool.
Don’t use it. Use the TRO approach explained here. You’ll be glad you followed our advice on this one.
To delegate an assignment:
Delegation = Asking
To delegate, just ask them if they will do it. Asking allows them to say “yes,” which increases buy-in. If they have concerns, it makes it safe to discuss them, so you get a good handoff instead of a fumble.
- Ask them to do it. Communicate what the look, feel, objective, and motivating reasons are for the task/project. Listen to what they think you are asking them to do. Good communication will ensure that the right task is accomplished with minimal supervision. If you can ask them in less than 2 minutes, do it now (email, phone). Otherwise, the next step is Ask [person] to [action].
- Ex: Ask John to create patent description
- After it is assigned, follow up on tasks you handed out. The next step is always “Waiting for [person] to [action]”. When you schedule that step, you will flag it for follow-up and choose smart dates to check up if you haven’t heard back yet. This ensures that the task moves forward.
- Ex: W/F John to create patent description
Waiting For steps will be explained more in the next lesson.
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