Create a saved filter called Unprocessed List:
- Go to the Tickets/List view (click
, then
).
- Click
(upper left) or anywhere in the blue colored bar.
- Click
(lower left), then
.
- Set Ticket Status to Is not and Fixed.
- In Tag, select all major contexts by ctrl+left-clicking all tags in parentheses.
- Click
, then set Group by to Created on and Order by to Created on and Ascending.
- Click
.
- Input Unprocessed List in
.
- Click
.
Note: This saved filter needs to be updated every time a new major context is added.
- Go to the Tickets/List view (click
, then
).
- Set Filter to Unprocessed List.
- Click
(upper left) or anywhere in the blue colored bar.
- In Tag, select all major contexts by ctrl+left-clicking all tags in parentheses.
- Click
.
- Click
.
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