W/F = Follow Up

W/F means “If I haven’t heard back, I’m going to follow up.” It counts as the verb when naming tasks or next actions.

To Follow Up:

  • Assign, then move task to the Waiting For column/bucket (3rd from the left).

If You Hear Back Sooner

Most of the time people will report back sooner (especially when people see your TRO skills and know you will follow up). This is what you want! When they report back, immediately look it up in the 1-1 context list, re-process the task, and move to the next step. If you forget to do this, you will re-process when you are alerted.