“Set Up Your Hotlist”

Create a saved filter called TRO Hotlist: Go to the Tickets/List view (click , then ). Click (upper left) or anywhere in the blue colored bar. Click (lower left), then . Set Ticket Status to Is not and Fixed. Click (lower left), then set Hard Date to Is not empty and...

Set Up the Weekly Review List

Create a saved filter called Weekly Review: Go to the Tickets/List view (click , then ). Click (upper left) or anywhere in the blue colored bar. Click (lower left), then . Set Ticket Status to Is not and Fixed. Click (lower left), then set Soft Date to Is not empty...

Hard Dates

In Assembla Tickets, hard date is assigned by populating the Hard Date field: Go to the Tickets/List view (click , then ). Click an existing Ticket. Click anywhere besides Hard Date. Populate , then press Enter; or click , then select the appropriate hard date from...